1. Our Commitment
EZ Leads LLC wants everyone who uses the EZ Leads platform, our public website, and the agent landing pages we host to be able to do so. We build toward the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and treat accessibility as part of the definition of done for new work, not a separate project.
2. What Is in Place
- Every image carries a text alternative, and icon-only controls carry an accessible name. An automated check runs on every code change so this stays true.
- Every interactive control is reachable and operable from the keyboard, with a visible focus indicator.
- Pages use headings, landmarks, and labelled form fields so screen readers can navigate them.
- Text respects the browser's zoom and the operating system's reduced-motion preference; animation on the public pages is switched off when that preference is set.
- The platform is designed for phones as well as desktops, with touch targets sized for a thumb.
3. Known Limitations
We have not yet completed a third-party audit against WCAG 2.1 AA, and some areas are still being brought up to it:
- Some data-dense screens (the leads grid, call history, and reporting tables) are harder to use with a screen reader than they should be. We are working through them.
- Call recordings and voicemails do not yet carry transcripts in every case.
- Some colour-contrast ratios in charts and status chips fall short of AA. The design tokens are being revised.
4. Getting Help
If any part of the platform or a page we host is difficult or impossible for you to use, tell us and a person will help you complete what you were trying to do — by email, by phone, or by doing it on your behalf where that is appropriate. Email support@myezleads.com with the page or feature and what happened. We aim to respond within two business days and to fix genuine barriers, not just acknowledge them.
5. Feedback
Feedback on accessibility is welcome at the same address, and it goes to the people who build the product. This statement is reviewed whenever the platform changes materially, and at least once a year.
Related: Privacy Policy · Terms of Service.